Track Your Order

Once your order has been dispatched, you will receive a confirmation email containing your tracking number. Use the tracker below to get live updates on your delivery.

📦 Track Your Delivery

Enter your order number and email address below to track your order status in real time.

If the tracker above is not loading, please use the tracking link sent to your email directly, or contact us for assistance.

🚚 Estimated Delivery Times

After dispatch, please allow the following estimated times for delivery:

🇬🇧 United Kingdom: 10–20 business days
🇺🇸 United States & Canada: 15–25 business days
🇮🇳 India: 15–25 business days

Delivery times are estimates only and may vary due to customs processing, public holidays, courier delays, or circumstances beyond our control.

✉️ Haven't Received Your Tracking Number?

If you haven't received your dispatch confirmation email within 3 business days of placing your order:

Check your spam or junk folder first
Make sure the email address on your order is correct
If still not found, contact us with your order number and we'll investigate immediately

❓ Common Tracking Questions

My tracking shows no updates — is my order lost?

Tracking information can take 2–5 business days to update after dispatch, especially for international orders. If there has been no movement for more than 10 business days, please contact us and we will raise an investigation with the courier.

My order shows delivered but I haven't received it

Please check with neighbours and any safe locations around your property first. If still not found, contact us within 7 days of the marked delivery date and we will investigate with the courier on your behalf.

My order is stuck in customs

International orders (US, Canada, India) may be held by customs for inspection. This is normal and usually resolves within a few days. You may be contacted by your local customs authority regarding any applicable duties or taxes, which are the responsibility of the customer.